Graduate Analyst IT Support jobs at Etisalat Nigeria 2013

Etisalat’s vision is a world where people’s reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel.

Etisalat Nigeria is recruiting to fill the below position:

Job Title: Analyst – IT Support

Location: Port Harcourt,NG

Job Summary
Assist in the resolution of first level IT related hardware, software and network issues organization-wide. Copied from:

Principal Functions

  • Assist in providing general first level technical support to end users organisation-wide.
  • Assist in resolving issues and attending to service requests in line with agreed SLAs.
  • Interact and consult with internal and external customers to manage customer satisfaction.
  • Assist in developing and maintaining an accurate database of historical information about previous user issues. Copied from:
  • Collate and prepare appropriate daily, weekly and monthly activity and performance reports for the attention of the Manager, User Support.
  • Perform other duties as assigned by the Manager, User Support

Educational Requirements

  • First degree or its equivalent in a relevant discipline.
  • Minimum of one (1) year work experience

Experience,Skills & Competencies

  • Passion for Excellence
  • Integrity
  • Team work
  • Customer Focus

Method of Application
Interested and qualified candidates should:
Click here to apply online
 When the page comes up click on New Jobs (Last 7 days),  then click on Analyst – IT Support

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