Standard Chartered Bank SCB Way Champion nigeria 2012

Standard Chartered Bank Nigeria – We attract talented individuals. Not only can they give you the benefit of their experience, they also reveal a closer, more personal look at the wide range of global opportunities we offer. At the core of the Group’s people strategy is our focus on employee engagement. Engagement is a key driver of productivity and performance, which creates the foundation of our performance culture. We encourage and focus on the behaviours that bring out the very best from every employee, assessing their performance not just on results but on how those results were achieved. To further embed these behaviours we have a remuneration programme in place, carefully designed to incentivise our employees to live our values every day.

We are recruiting for the position of:

Job Title: SCB Way Champion

Job ID: 362828

Job Description
A SCB Way coach plays a pivotal role in transforming SCB’s sales culture, process and performance. A SCB Way coach is a leader, an ambassador, a teacher, a mentor, and an implementer to the programme. A coach drives sales performance through instilling right sales discipline, imparting the right sales skills, and cultivating the desired culture.

SCB Way coach is a fast track position for high performers. Success in this role leads to many subsequent career opportunities.
The position requires up to18 months full-time commitment; there should not be additional BAU responsibilities during this period.

Key Roles & Responsibilities


  • Work with Country Champion to map out country implementation plan
  • Champion and convince frontline of SCB Way vision, mission, and purpose in every coaching interface
  • Drive sales performance through right behaviour & conversation skills
  • Impart SCB Way sales tools, process, management discipline
  • Teach SCB Way needs based conversation skills
  • Plan, prepare resources and setups for implementation
  • Provide on-the-job assistance and problem solving


  • Motivate and encourage right behaviours
  • Instil right SCB Way values and culture
  • Develop sales managers and frontline skills


  • Connect branches/sales teams to country/group
  • Promote SCB Way

Qualifications & Skills

  • A Good Knowledge Of The Bank’s Products, Services And Policies.
  • Good Service Skills/Etiquette/Personal Presentation
  • Good Knowledge Of Bank Cash Related Policies
  • Bsc Form Any Recorgnised University.

1.) Functional

  • Relevant depth of experience in the industry
  • Sound knowledge and understanding of CB products and services
  • Good understanding of relevant products and services in Premium and Private Banking
  • Sound understanding of all business guidelines and compliance requirements and issues
  • Strong people management skills
  • In-depth understanding of key business driver in dedicated geographical market(s) with sound understanding of legal, political and economic situation/framework
  • Deep understanding of cultural ethnic and religious market conditions
  • Proven personal network into relevant client segments
  • Outstanding communication and presentation skills

2.) Personal

  • Senior manager in sales. At least 8 years sales management experience
  • Strong credibility amongst frontline staff
  • Role model in achievement of sales through customer-focused approach
  • Proven track record in ability to coach & galvanize team performance
  • Strong motivational personal traits; influential by nature
  • Strong implementation skills: can “roll up sleeves” and get things done
  • Ability to connect and communicate convincingly with frontline.

Application Closing Date
16th December, 2012

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note: When the page opens, at the Location drop down, select Nigeria – SCB and click Search, then click SCB Way Champion

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